Google Position Preference is Dead…Long Live Position Preference

On April 4th, 2011, Google announced they are retiring the Position Preference Bidding option in May 2011. If you want to emulate the Position Preference option, you can set up two rules (per campaign, adgroup, or KW, depending on your needs) to control the bidding. The downside is that the bidding adjustments are done at most 1 time per day (but see below) and managing the rules in AdWords is a little clunky.

KeyRelevance’s Recommendations:

  1. Use CPA Bidding instead, if that is an option.
  2. Make small adjustments (e.g. 5-10%, $0.05 – $0.10)
  3. Make sure to set upper and lower limits to bound the changes that can be made Continue reading

SMX East 2008 – Great show, great people, great content

Great conferences don’t happen by accident. That said, the recent SMX East show rates as fabulous. Danny Sullivan, Chris Sherman and the rest of the ThirdDoorMedia folks did an incredible job of putting together a first class show. How they do it is an art form. First, they entice the best speakers in the industry to come and openly share their knowledge. (Looking over the list of speakers, I feel privileged and humbled that I’m even allowed to participate.) Then Danny and Chris develop a killer agenda that has broad audience appeal yet is balanced enough to offer something for everyone from the novice marketer to the advanced expert. Throw in sponsors and exhibitors to help finance the show and provide the attendees cool stuff like wireless connections (thanks Rand), tee shirts, and light-up promotional items that max out the geek meter. Lastly, you need a hard working staff to run the lights, music, microphones, registration, and all the other behind-the-scenes things that make the show the A+ event it was. Great job to all of you.
The week leading up to the show was tough on me personally. Employee and friend Li Evans unexpectedly lost her father. Another employee had to be rushed to the Emergency Room and spent the week in the hospital undergoing breathing treatments. If that wasn’t enough trauma, during the week, a close family friend succumbed to cancer after a long arduous struggle. While that death wasn’t a total surprise, I found myself emotionally drained. The world felt a little smaller and colder.
Arriving in NYC after such a week meant I really wasn’t in the mood for parties. I was craving quieter smaller exchanges with close friends. One positive thing about conferences is that it brings old friends together. Conference friends have a special place. They may not physically live near us but because we share time and adventures in locales far from our homes where we are without our usual support networks, there is a special bonding and closeness that occurs. I have conference friends who are like extended family to me. We take turns looking out for each other and we’ve cried on each other’s shoulders on more than one occasion.
This trip my dear friend Scottie Claiborne popped up to NYC to visit our group of friends and stayed with me. A few years ago Scottie had withdrawn from the conference limelight to focus more on kids and a balanced life. Within a few minutes of seeing Scottie my spirits were brighter. Scottie has that effect on me and most people she comes in contact with. It was great catching up with her.
One night during the conference a group of friends assembled in the hotel bar to celebrate Debra Mastaler’s birthday. It was comforting to be in the midst of friends and I was genuinely happy to see them. Debra is a popular lady in search and a dear long-time friend. Some of the many friends who stopped by to wish her well were Jill Whalen, Scottie Claiborne, Mike Grehan, Brad Neelan, Mona Eiesseily, Andrew Goodman, Stacy Williams, Li Evans, Kim Krause Berg and her charming husband Eric, Kevin Newcomb, Simon Heseltime, and many others.
I sat in on a number of sessions at the conference and was delighted with the content. It would be hard to choose which was my favorite this conference, so many were excellent. If I was forced to pick just one, I would have to say I enjoyed Gregory Markel’s presentation on video search engine optimization the best. I’ve known Greg a long time and consider him a friend. I have also learned over the years that embedded in his enthusiastic presentations are really great marketing jewels. You can tell he loves what he does and Greg is very willing to share his knowledge. If you missed his session at SMX, watch for him at another show. I’ve been in the search business for ten plus years, and I walked out of the session with a few new tricks. Thanks Greg.
That leads me to another topic. The search industry moves too fast to sit on your laurels. You have to actively grow and learn new skills….constantly. If you stand still the industry will pass you by. One of the easiest ways to stay up to date of new changes in the industry is to attend conferences. Books in our industry are outdated before they are printed. Attending conferences gives you more current information and is one of the best professional development practices you can do. Sure, it costs money to attend, but if you get a couple nuggets of new information and network with folks who can help you do your job better, it’s worth every cent.
My next conference, SMX London, is another month away. I’m already looking forward to it. Each conference has its own flavor and the London show is a great place to learn about all things search, but especially learn about international marketing techniques.
I’ll be speaking on two panels in London. Dear friend Tor Crockett (who is not only drop dead beautiful, but is a first class marketer) and I will be paired up in a Keyword Research Bootcamp. I’ve spoken on panels with Tor many times and it’s always thrilling to share the podium with someone as knowledgeable and fun as Tor. There is good chemistry between us. Keeping us in line (or trying to) will be moderator and conference co-chair Chris Sherman. Good luck Chris, we outnumber you. 
My other speaking session at SMX London is the Paid Search Checkup panel. Paid Search wizard Mel Carson and I will interactively review paid search campaigns and provide constructive advice to improve them. Live clinics are my favorite type sessions because you never know what will be thrown at you. They are also where you, as an advertiser, can get free advice from experienced marketers. If you are already an expert marketer, it’s nice to get a second opinion if you’re looking for new ideas on marketing. The cross fertilization of tips and experience in the clinic makes for a rich exchange where everyone benefits.

Well, I’ve managed to ramble on a number of topics and even cross the globe in a very short time. You have things to do, so I’ll close by saying I hope to see you at a conference soon. And please, do come up and say hello if you attend. I’m very approachable, human, and always open to make a new friend.

12 Tips To Optimize For Google Instant Previews

Earlier today, I outlined how Google’s Instant Preview doesn’t display Maps, Flash, YouTube, AJAX, and lots of other rich media commonly found on webpages. If your site pages or homepage have this stuff on it, chances are your Instant Preview image is less-than-stellar and may actually reduce your CTR.

There are a lot of professional websites which have “borked” Instant Previews. For example, check out this Los Angeles dentist’s homepage, which appears with this jaunty giant jigsaw puzzle piece taking up most of its space:

Los Angeles Dentist Website Instant Preview

Google has said that the Instant Previews were found to improve their users’ satisfaction with search results significantly during internal testing prior to rolling out the feature. Users can rapidly glance at the preview images to see if the webpages might hold what they’re looking-for, increasing their confidence and helping them select webpages to click upon which are more likely to hold what they want, avoiding clicking on stuff they don’t want.

If that’s true, then the opposite is likely also to play into users’ behavior: if a preview image looks bad and doesn’t look like what they’d expect or want, they might avoid clicking on it.

For anyone who has a site which doesn’t look right in Google Instant Preview mode, this is alarming, since their introduction of this feature could wrongly reduce your clickthrough rates. Even if you’re not worried about the collective effect over time, you still are likely not thrilled that the image representing you may not reflect a true picture nor show you up in the best light.

I’ve been asked before on how to optimize for Google Instant Previews, so here are a few tips I’ve put together: Continue reading

Google Sneakily Ignored Noarchive With Instant Previews

Google rolled out Instant Previews three months ago in November. After I looked over the new utility, it struck me as very odd that I found pages in Google search results that had no cached view of the indexed content, while they did have this new viewing option of a screengrab of the page.

For instance, quite a number of newspaper websites choose to disable the cached views of their pages. Just search for “newspaper”, and you can immediately see an example such as the New York Times:

Instant Previews view of New York Times homepage

As you can see, the listing in the Google search results for The New York Times has no link under it for “Cached”. However, it does have a magnifying glass — the Instant Previews button — which, when clicked, reveals a screengrab of the NYT homepage from Google’s copy of the page when they last spidered it.

The reason the New York Times doesn’t have a “Cached” link is that they purposefully set up Continue reading

What Would Your Dog Tweet?

An over-the-top Twitter service brings us “Puppy Tweets” — an electronic dogtag that sends signals to your home PC which then Tweets messages to you as though from your canine. As the website touts, if you ever wondered what your pet is doing while you’re at work, the Puppy Tweets tag will detect it and send you a specific Tweet. You’ll get such intelligent messages as “Lunchtime – I’m having a working lunch…”, and “I finally caught that tail I’ve been chasing…”.

Puppy Tweets

While it seems like Puppy Tweets is proof that social media is inane and SM is finally going to the dogs, there is a serious takeaway for online marketers. Continue reading

Trust Seals Could Bang Up Conversions For Local Websites

Internet 500 Retailers have been in-the-know about one secret key to online success for quite some time: trust seals. Trust seals are graphic badges which adorn the websites of companies and are awarded based on whether the company and/or website meets certain criteria, such as if they meet security guidelines, quality measures or if they have honorable business practices. There are a handful of better-known trust seal organizations which usually provide the assessment and seal service in return for a fee.

For internet marketers, there’s a really compelling reason why one should seriously consider paying the fees and going through the steps for obtaining a trust seal: they can inspire consumer confidence.

Some of the more popular website trust seals include Trust Guard, ValidSafe, Merchant Safe, TRUSTe, VeriSign, McAfee Secure, and VeriSign.

Trust Seals, Trustmarks

There have been a number of different academic researcher studies which have found that trust seals can improve rates for online purchases. In one research paper from 2001, Myth or Reality: Effect of Trust-Promoting Seals in Electronic Markets,” Xiaorui Hu, Zhangxi Lin, and Han Zhang found that the seals can encourage consumers to buy from storefronts they are not familiar with, and that the seals that consumers recognized more influenced them more. David Gefen’s earlier paper, E-commerce: the role of familiarity and trust,” also found support for the theory that trust seals influenced online book purchase decisions.

However, online website trust seals decended from their offline counterparts, which already had a long history, if not track record. In 1894, due to faulty electrical parts causing fires, the National Board of Fire Underwriters started performing the first tests on the combustibility of insulation materials — their mark was the Underwriters Laboratory or “UL” seal of certification. But, even before that, seals of quality, certifications, trustmarks, and seals of approval have been in use by tradesmen or service providers. Royal seals of approval likely date back a few hundred years more.

Although there is not as much research on the subject, Continue reading

Google Local Search Ranking Keys: Relevance, Prominence & Distance

Google LBC Shop IconGoogle disclosed their three primary types of signals for local search rankings this past month in a blog post on LatLong. In it, they flat out stated that these are: Relevance, Prominence and Distance.

For those who’ve been following our articles and conference presentations for the past few years, none of these broad categories of signals come as any sort of a surprise.

Although Google LatLong declares in their post’s title that it’s about “How Local Search Ranking Works”, they’re still understandably obscure for the most part, and avoid providing all that many specifics. There’s a natural tension between informing businesses on how to provide Google with ideal information necessary for ranking, and providing so much info that search engine optimization specialists have “undue advantage” (from Google’s perspective).

So, I thought I’d take this opportunity to list out a number of more specific factors which could feed into Relevance, Prominence and Distance. Read on for a refresher on local search ranking factors which likely could contribute to each of these.
Continue reading

Protecting Your Blog From Copycats

A writer friend recently asked me if there was a way to make it so that people couldn’t copy blog content in order to repost it elsewhere, and what the online marketing implications would be. If you’ve been blogging for any length of time, chances are you’ve run into this issue.

Plagiarists, Writing Thieves, and Copycats
Photo CC Attribution Share Alike 2.5 by DrL

For instance, the story of a plagiarized blogger who was told by Cook’s Source magazine that she should actually pay for being ripped-off by them outraged the blogosphere this fall, resulting in the editor ultimately choosing to shut down the magazine entirely. And, even seasoned politicians may coopt other peoples’ content, despite the fact they should know better.

So, copyright infringement is definitely alive and well in the 21st century, and it seems particularly rife in the blogosphere where the casual and ephemeral nature of blog pieces seem to tempt IP thieves into adopting text and republishing it in their own names.

It’s so common, however, that it’s not likely that each and every incident will turn into a blogstorm of popular outrage like the writer who was plagiarized by Cook’s Source magazine. So, what’s to be done if you’re a writter who doesn’t want their stuff taken and used without permission?
Continue reading

A Few Interpretations of Google’s Response to DecorMyEyes.com

All the recent hubbub over DecorMyEyes.com, and their claim that treating customers poorly in order to obtain more negative reviews resulted in better Google rankings, has left a small cloud of confusion. The ruckus was sufficient to get Google’s interest, and motivated them to react to it, but what they may have done is worth considering, not least because their statement around it has caused part of the confusion, perhaps purposefully.

First, it seems likely that Vitaly Borker, the offensive proprietor of Decor My Eyes, is likely not some stealth marketing genius. Rather, he sounds more like he rationalizes bad behavior in a variety of ways, according to the NYT article about him, and one of his prime beliefs is that negative ratings have helped his Google rankings. His supposed reasons for this were likely wrong by some degree, but he may’ve accidentally derived some benefits from the practice without knowing actual causality.

What makes him more important is that he got Google’s attention, and caused them to react — or claim they’ve reacted — by making some changes to their algorithms. It’s possible that Google responded mainly out of concern over negative press. It’s also possible that they may’ve said they’ve made a change but did not, but it seems equally possible that they could have indeed tweaked their algorithm. The incident really seems to call for us to consider that “where there’s smoke, there may be fire.” Continue reading

New Year’s SEO Resolution: Update Your Copyright Statement Dates

In the last few days, I’ve reviewed a few different large websites which have utterly neglected to update their copyright statement dates to reflect the current year.

Copyright statement dates have been something I increasingly check on websites that I audit for search engine optimization purposes, because of a few different things.

Copyright as an SEO Ranking Factor

First of all, it’s now established that Google has been giving special treatment to content dates found on webpages. I’ve written before on the subject of whether dates on pages might be used as a search engine ranking factor. As I wrote previously, Google’s been parsing date information out of pages already, and they’ve decided to often lump these dates into the snippet found below listings of pages in search results. They’ve stated that their usability testing has established that for many types of content, consumers would like to see the date. I’ve argued that it could be a ranking factor, but whether it is or isn’t is virtually secondary to the positive effect that it likely would have on influencing clickthrough behavior.

One type of date that Google typically does not display in the search snippets are the more commonly-used date included with the copyright statement found on most corporations’ webpage footers. However, it’s my belief that Google is likely to be paying attention to this page parameter just as much as they focus upon content update dates, although for slightly different reasons. Read on and I’ll elaborate. Continue reading