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SEM ClubHousea Key Relevance blog
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3:24 pm - January 14th, 2010
by Mike Churchill
Yahoo! will be launching their new Network Distribution feature on Tuesday, January 19th, 2010. This will allow advertisers to optionally opt out of the Yahoo Search Partners sites for PPC ad display, and will also allow Yahoo! PPC advertisers more control over how they bid on ads.
Advertisers will have the option of displaying ads on:
- The Entire Network – including Yahoo! Search and Yahoo! Partners
- Yahoo! Search – includes all Yahoo! O&O properties and co-branded sites only
- Yahoo! Partners – includes all Yahoo! Partners Only
In addition to opting out entirely, advertisers will also have the ability to apply a premium or discount (measured as a percentage of Max Bid) to their bid on the Search Network. This comes with a couple of caveats:
(more…)
2:01 pm - November 20th, 2009
by Mike Churchill
I was checking the weather this morning (raining again – Ugh!) and when I went to look at the detailed hourly predictions, I got a suprise.
It was interesting find that the Google Toolbar thinks that the US Government’s National Oceanic and Atmospheric Administration (NOAA) website is written in Sovenian !

11:52 am - August 19th, 2009
by Chris Silver Smith
A MediaPost article by Laurie Sullivan reported on some of the comments from reps of search engines Google and Bing at the recent SES conference in San Jose. According to them, consumers rely on images in search results more than previously thought, and, knowing this can help SEO professionals to better optimize sites.
 Microsoft sees increasing importance of images to searchers - and their search engine's homepage design reflects this |
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The representative from Microsoft Bing stated that after regular web search, Image Search was their next most-popular feature. This also reflects the same user behavior that Google and Yahoo! have reported in the past (at least until Google purchased YouTube – before that acquisition, Image Search was Google’s second most popular feature).
With the advent of “blended search” or “Universal Search”, where images and other vertical search content are mixed into the traditional keyword search results listings, the usage picture becomes a bit more blurred. Users are now able to find image content in the regular search results, and they don’t always have to click into the specific image search pages to be finding and clicking through to that content. As such, marketers desiring to dominate keyword search page “real estate” must seriously consider targeting some image content to be able to exploit this channel.
If you’re familiar with me, you’ll know that I was one of the earliest SEO experts to write articles on optimizing images for search, and particularly a pioneer in optimizing images via Flickr and optimizing images through other image sharing services. (See also my Comparison Chart for SEO Value of Image Sharing Sites.) I’ve also spoken numerous times at marketing conferences on the value of Image SEO and how to go about optimizing images for search. It’s safe to say that I’m a proponent of it!
Google is also promoting image content in regards to search presence. At SES, Google’s representative, R.J. Pittman stated, “Images are no longer a ‘nice to have, but a must-have’ piece to promote businesses online.”
Google is also continuing to aggressively develope innovations in their image search engine sophistication. Google is no longer merely focusing upon the contextual text keyword content surrounding images in order to interpret their subject matter, they are now using a number of strategies for actually analyzing the graphic content of images and their relative quality compared with other similar images.
One of the biggest issues that I see facing internet retailer sites, travel portals, and other online commerce sites is the fact that they’re often incorporating thousands of product images supplied by their providers. Those manufacturer or content provider supplied photos are replicated across many competitor websites, and the search engines like Google expend great effort at detecting duplicate content such as this so that they can offer up a variety of images when their users conduct searches (trying to avoid offering up a page of search results where all thumbnails reflect the same identical image).
I know a number of ways around the duplicate content filtering in addition to how to optimize for contemporary image ranking factors. If there’s sufficient interest, I might soon provide a list of tips on how to optimize for these paradigms, so leave a comment below if you’d be interested!
11:55 am - August 10th, 2009
by Chris Silver Smith
 Periodically, someone will launch a new, specialized Top Level Domain (”TLD”), claiming it’s the next big thing on the net. As we’ve seen time and again (such as with the .MOBI TLD), most of these efforts are never going to achieve the same level of recognition or adoption as the .COM and .NET standards, and businesses which muck about with them are likely to expend valuable resources resulting in zero ROI.
Such is likely to be the case with the .TEL top level domain which launched in March. .TEL, operated by Telnic Limited, is intended to be a sort of domain-based authoritative location for contact information – a sort of grand new evolution of phone directories, white pages, and yellow pages. When you obtain a .TEL domain, you don’t manage it on the servers of your choice, but instead it will generate a site hosted on the Telnic service. Justin Hayward, Communications Director for Telnic, is quoted as saying:
“We consider .tel to be the first global live contact site directory. Once contact details are populated in a .tel, anyone can type a known .tel address into any browser or use keywords that describe the person or business they want to find. Keywords are free so the more keywords that are used and the more descriptive they are, the easier it is to be discoverable.”
On the surface, this all sounds good, but the first problem I see with it is one of adoption: if people know to look for you, they will not be likely to type in a .TEL domain name — everyone looks for .COM. Even if you specifically tell someone about your .TEL URL, you’ll expend extra time explaining that, yes, .TEL *is* a type of web URL, and even then they’re just as likely to type it in as “something.tel.com”, which is operated by Tokyo Electron company, and not the proper Telnic page URL.
This is the exact same issue with .MOBI, which was intended to be used as an authoritative URL for the mobile-friendly versions of websites. Most people don’t know/understand the protocol, so they won’t be naturally typing it in when out and about with their mobile devices (and, .Mobi has the additional downside of creating one-letter-longer URLs, which make it that much more tiresome for someone on a wireless device to type in).
From a marketing perspective, .TEL domains have additional downsides. You don’t appear to be able to control the UI or look-and-feel of the generated contact pages, and slapping on yet another domain can split the effectiveness of your natural search engine optimization work. Links pointing at that additional URL will dribble away portions of the PageRank you could be sending or keeping for your primary domain.
And, how will search engines treat it? As with many of the lesser top-level-domains, they’re likely to be more mistrustful. I see zero toolbar PageRank values for the top-ranking .TEL pages, though this may be due to the domains only getting launched recently. But, their public statements touting keywords (”…Keywords are free so the more keywords that are used…the easier it is to be discoverable…”) and the fact that domainers seem to be excited by having another channel to potentially exploit makes the TLD concerning in terms of potential search engine performance.
Bucking standards in favor of creating your own proprietary one, and flying in the face of established adoption rates in terms of internet consumer behavior are not a good formula for success.
In a very self-serving blog post by Telnic CTO, Henri Asseily, titled, “Why .tel and not a free hcard microformat?“, they seem to also be taking aim against the increasingly popular hCard Microformat standard in favor of .TEL. What’s funny about this is that this is comparing apples and oranges, and Telnic has deployed example domains (see emma.tel, henri.tel) which provide a vCard at the bottom of the pages.
It’s absolutely stunning to me that they took the trouble to provide vCard off of their contact info pages when they could easily also embed all the vCard information into the page itself, using semantic markup! Meanwhile, his blog is suggesting that using .TEL in some way should be done instead of using hCard! And, I totally fail to see the significance of protecting info he’s referring to with privacy settings — are the .TEL pages a publicly-findable directory of contact info, or not?!? It’s disappointing that they wouldn’t simply incorporate the hCard and thereby gain additional advantage from the special display treatments that Google has begun applying to microformat-enriched pages.
Telnic is partly promoting their service as a way of providing individuals’ and businesses’ contact info on the internet, “even if you don’t have a website”. Ummm… don’t the online white pages and yellow pages already do this?
For companies considering adopting the .TEL for online marketing advantage, you should seriously reconsider. This is not going to become the defacto online standard anytime soon, and expending time playing with this domain is going to take resources away from efforts which are likely to be far more beneficial. At worst, linking to new .TEL domains could also subtract some of your existing PageRank value to little advantage.
The only case in which a .TEL domain could potentially provide advantage is in the case of a project to improve online reputation, if you’re looking for additional webpages to come up in SERPs, helping you to push down some sort of negative content which may be ranking for your brandname. However, there are a lot more social media sites, business profile pages, and additional strategies which you should be employing in that case, and the unproven nature of .TEL sites in organic search rankings relegate use of the new TLD to the bottom of your list of possible online reputation weapons.
10:50 am - July 20th, 2009
by Chris Silver Smith
I posted an article today on “Should You Geotag Pages For Local SEO?” on Search Engine Land. In it, I describe the cases in which I think you should geotag a webpage.
Essentially, I state that locally-oriented webpages for businesses or content pages which have full street addresses should probably be tagged with hCard microformats, as I’ve described before.
Otherwise, if you have a locally-oriented webpage about something which has a place in the physical world, but which is not associated with an actual street address, I believe use of geotagging makes sense. Increasingly, specialized search engines (and even Google Maps, Yahoo! Maps, and Bing Maps) are pinpointing such content and making it readily available for online users.
The other frequently-confusing aspect of geo tagging of webpages is caused by the fact that there’s no clearly-dominant standard for formatting of geotag information. At least four major standards have been deployed out into the wild, with no clear winner! Luckily, one could probably use all four simultaneously on a page without taking extreme measures — and, considering how relatively easy it is to add the geocoding to the page in the first place, I see no reason not to add all four at once if you have a valid reason to geotag the page.
I believe we’re going to see increasing adoption of geotagging as the major online mapmakers make more geographic information available to map consumers. Google’s recent deployment of “Rich Snippets” is a prime indication that more semantic markup data may become enabled in order to enrich online users’ search experiences, and local mapping data is one of the prime areas where they’re likely to add more functionality. (See also my article on Optimizing Search Listings for more details about how semantic markup such as hCard Microformats may position your site for greater online success.)
7:00 am - May 1st, 2009
By Liana “Li” Evans
At the beginning of the week I wrote a piece for Search Engine Watch entitled, “Do You Know Where Your Audience Is?” Knowing this is a piece of the social media puzzle that can decide whether your strategy is going to be a successful venture or a failure. There are a few other pieces to that puzzle, but generally, knowing where your audience is is foundational to any social media strategy.
It affects even how portable you make your content. What I mean by making your content portable is making it easy to share, making it easy for your audience to move it across one social platform to another. If your audience finds your content valuable they are going to want to share it whether its through social bookmarking, social news, email or twittering, people want to share great things they experienced. Content that has value can create buzz and word of mouth without the author really realizing what’s going on. If it’s really valuable to the audience and there’s no way to share it, that content might not take off, however just the opposite can happen. If you believe you are always putting out valuable content and you want it shared and you have too many options to share it, this can be a turn off as well as confusing to your audience.
Lets take for example a blog, there are a few ways a blog can be shared. The blog itself can be found to have a lot of great content, and people who just get to your blog via a twitter link, Stumbleupon or a link through email might not be quite that educated on RSS. So having a dozen or so of ways to subscribe to your blog by RSS can be confusing and a turn off, rather than a turn on to people coming to your blog. If you use Feedburner or other like services to handle your subscriptions, take a look at your audience – what are they using to read your blog and choose those top 3-5 icons to show for RSS subscriptions. While you may think you need every single RSS aggegator listed, your audience is likely telling you differently, listen to them, they understand what’s valuable to them. For the most part, Google Reader has become the giant here, people share blogs and blog posts through the “share” option in Google Reader as well as porting out their list of blogs so their own readers (if they own a blog themselves) can keep up to date on what they view is valuable.
Then there’s blog posts and making them easy to share. Again, just like having too many aggregator icons listed, having too many social bookmarking and social news icons in a drop down or spread across the bottom of your posts can be a real turn off. Look at your analytics, listen to your audience, what are they saying about how they found your content? Is your content the type that would really get traction on Digg? Is your audience even on Digg? You’re audience might be on a very niche site like Boudica, which caters to women and not on Digg. In this case having a sharing option for Boudica or sites like it, just might be the better option. Generally the audiences can cross platforms and if your audiences feels its good enough for Digg, they’ll get it there. The point is make it sharable for where your audience hangs out, not an audience who isn’t interested.
When making your content portable, it’s also important to keep in mind, content doesn’t always equal text. Content that’s valuable to your audience can take the form of pictures, podcasts, videos or even slideshares. Making these types of content easy to share is just as important as making your text content easy to share. Make it easy for your audience to embed things, provide the embed code or the link code and well as the sharing buttons you’ve decided are valuable to your audience. Don’t forget to also provide ways to share through email and social networking sites – if your audience is there.
Don’t stress that you need to have every way to share out there. Yes there are plugins for blogs that can list all the popular sites, and are easy to install, but is your audience on those sites? Are you loosing out on having your content on a site where your audience is because you are focusing on where someone else’s audience is? Before you decide to plaster your content up with a million “submit to” buttons, analyze your audience and listen to where they want to submit your content first.
1:57 pm - October 22nd, 2008
By Liana “Li” Evans
I think Google’s outdone itself here. Seriously!
I already had a sneak peak this morning at something I knew Google Analytics was changing. I figured “that” was the announcement at the 2 p.m. special session in the ballroom here at eMetrics Marketing Optimzation Summit. Early this morning, I was surprised to run into my friend Avinash Kaushik in front of the WAA booth, because he told me back in August he wouldn’t be here at eMetrics. I had a feeling something “big” was onhand.
I mentioned to Avinash, about the change and asked if that was the announcement. He smiled in his “coy” way and just said “Li, make sure you are in the ballroom at 2!” Needless to say, Avinash doesn’t have to say anything to me twice, I get it. So I was there.
Not 1, not 2, not even 3 features or improvements, they announced 6!
So here’s a quick rundown:
1. Interface changes
2. Adsense Integration
3. Visualization Charts (these are way cool looking)
4. Custom Reports
5. Segmentation
6. API! (this got huge cheers from the audience)
I’ve got video on three of the announcements, I’m working on getting them up to the web, so you can hear Avinash explain it in his own words.
9:34 am - October 21st, 2008
By Liana Evans
Yesterday was the first day of the eMetrics Marketing Optimization in the Washington DC area. The conference runs until Thursday, and I’ll be posting some highlights from the eMetrics conference.
Google was one of 4 special sessions yesterday that eMetrics hosted on this first day. The other three sessions were eMetrics Industry Insights Day, Web Anayltics Association Base Camp sponsored by Omniture and Intelligent Research, Targeting & Measurement of Interactive Ads & Audience. In the all day session on Conversion was focused upon Google Analytics for about 95% of the time, and some focus on current and upcoming tools Google is working on.
In the Conversion University presented by Google Analytics session, things started off pretty basic with a basic overview of where Google Analytics came from, as most online marketers know, Urchin was acquired by Google back in March of 2005. Urchin itself, was started back in 1997, so it had been around measuring website analytics for quite a while. After the acquisition by Google (shortly after Urchin launched its Urchin on Demand product), Google launched its analytics in November 2005. It’s amazing to me it has been nearly three years since that launch – wow does time fly.
From the history we dove into a lot of different things with Google Analytics. From filters, to exclusion of parameters, to profiles and making them for special groups, subdomains, blogs, etc., there’s a lot of ways that small businesses can make Google Analtyics a powerful resource for gaining insights into what can improve their conversions. The most surprising thing to me, is that there is a lot more than I really ever thought.
I’ve been using Google Analytics since the inception of Search Marketing Gurus, but I’ve never taken the time to dive deeper than what is at the surface. Now that I’ve been introduced to the more powerful features, you can bet I will be utilizing them. Sometimes reading a book can inspire you, but for me actually sitting in a class, and having the tools demonstrated live, works even better to motivate me.
The class went on to work with hooking Analytics up to your Google Adwords account, how you can track down to the finest minutia of what is working and what isn’t working in your online marketing campaign with Google Adwords. It’s rather easy for small businesses to do, and easy if you are someone who is managing the PPC campaign yourself.
The end of the day was dedicated to Google’s Website Optimizer. Talk about a powerful tool, that FREE. Anyone can now take advantage of website optimizer, you no longer need to have a Google Adwords account to do so. So if you want to do A/B testing, multi-variant testing or split testing, Google’s Website Optimizer can handle them all. It’s really a neat tool, and you can use it to test colors, buttons, banners, text on the page and just about anything that you think would enhance or detracts from the visitor converting on your site. Remember conversions isn’t just buying something, it’s subscribing or commenting too!
The last part of the full day session went over other Google tools such as Google’s Webmaster Tools, Inisight and the currently in beta AdPlanner. AdPlanner is some very powerful stuff, and the representatives in the room with the instructor, Justin Cutroni of EpikOne, told us that the data that AdPlanner uses does not come from Google Analytics or Google Accounts.
Overall, I’m really glad I picked the the Google Conversion University. Sometimes as marketers we take for granted the “top level” of tools and don’t dig deeper, either because of time, or resources, or maybe that’s someone else’s responsibility. It’s great to get this kind of in-depth perspective, and it’s definitely a great reason to come to this conference. For some quick insights, hop over to my “A Morning at Google Analytics University” review on SMG.
2:14 pm - May 8th, 2008
by Christine Churchill
If you’re looking for inspiration for a summer trip that combines professional development, culture, and natural beauty, here’s a suggestion: combine professional training with a family vacation. Treat yourself to the high powered Search Engine Strategies Toronto Conference and instead of flying straight home, bring the family and explore Toronto and Canada.
SES Toronto is scheduled for June 16-18. The first day is a full day of training consisting of four-hour blocks of personalized instruction given by some of the top experts in the country. Toronto’s training sessions include Link Building taught by the Link Goddess herself, Debra Mastaler, SEO Tools taught by the creative and fun loving Todd Malicoat, Search Engine Marketing Metrics and Myths taught by ex-Googler Adam Goldberg, and Social Media Marketing taught by KeyRelevance’s own social media dynamo, Liana Evans.
June 17 and 18 are the actual conference dates. I was pleased to see my dear friends Fredrick Marckini and Bryan Eisenberg giving the keynotes. When you walk out of their keynotes, your mind will be going a hundred miles an hour, filled with a fresh perspective and stimulating ideas.
Alan K’necht, President of K’nechtology and I are teaming up on the second day of the conference to do the Keyword Research session. Alan and I have spoken together on panels in the past and he is one of my favorite people. Alan doesn’t hold back on his advice. He is one of the most open and forthright people in the industry. I’m excited about our session and our goal is that after our presentations you will have an arsenal of keyword research techniques at your disposal.
Plan a few extra days to explore Toronto and Canada. Toronto is an exceptional Canadian city, and you would be well served to take advantage of the opportunity to get to know it better. The CN Tower, the Royal Ontario Museum, and the Harbourfront on Lake Ontario offer something for every member of the family. Hope to see you there.
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